Our support team is with you at every turn. Reach out anytime via the support form, email, chat, or phone to get assistance.
Find charging stations with the station map in the Chargie mobile app
You can browse a general area or search for a specific location, view availability and price, and filter by access, port type, and more.
Here are a few key things to keep in mind while you’re locating a charging station:
You can start a charge with or without the Chargie mobile app.
On your phone with the Chargie app
On your phone without the Chargie app
With a credit card reader
Some of our stations come equipped with credit card readers.
Step-by-step instructions are on the screen and credit card reader, located on the front of the charger.
With an RFID tag
If you have been issued an RFID tag by your property management, you may start a session on stations that support RFIDs. Look for the RFID symbol.
If you have trouble starting a charge, please reach out to our support team - assistance is available 24 hours a day, 7 days a week.
Yes! Starting a charge without the Chargie app is easy.
Account balances are entirely optional. If you’re an existing customer and currently have a balance, follow these steps to disable auto-reload and drain your remaining balance.
Your remaining account balance will be used before charging the payment method on file.
Charging rates vary by location and are set by the property owner or organization. You can view prices in several areas of the Chargie app:
You can view prices in several areas of the Chargie app:
Processing fees offset Chargie’s cost to process payments. Processing fees are $0.35 + 3.5% of your transaction total.
If you do not have an account or are not carrying an account balance, there is a temporary hold on your credit card in order to validate your payment method. Rest assured, the hold will be removed once your session is complete.